Budgeteen Budgeteen

Budgeteen app support

Updated 2026-09-30 · Part of the Budgeteen FAQ hub

Email support@trybudgeteen.com for privacy requests, scam reports, restore-purchase problems, or product questions. Budgeteen does not move money, issue cards, or place jobs.

How do I contact Budgeteen support?

Email support@trybudgeteen.com for privacy requests, scam reports, restore-purchase problems, or product questions the FAQ does not cover. In the iOS app, open You, then Settings, then Legal for the same Privacy Policy and Terms. Every hustle and job card has Report. We aim to review unsafe-listing reports within 24 hours.

Can Budgeteen move money or refund Pro for me?

No. Budgeteen is not a bank, debit card, or payment processor. We cannot move money, see the ledger on your phone, place a teen in a job, or process Apple refunds. Budgeteen is free; if you still hold an old Budgeteen Pro subscription, cancel it or request a refund in Apple subscription settings.

How to reach us

The public inbox is support@trybudgeteen.com. Use it when you need deletion help, want to report an unsafe hustle or job listing, need help cancelling an old Budgeteen Pro subscription, or have a product question the Budgeteen FAQ does not answer.

In the iOS app, open You → Settings → Legal for the same Privacy Policy and Terms of Use that appear on this site. Every hustle and job card has Report. Community cards also have Block, which hides that contributor on this phone.

What we can help with

We can explain how the free app works, how envelope numbers stay on the device, how a parent invite or portfolio link is deleted, and how to restore Pro after an Apple purchase. We can take a listing down after a report. We can help a parent request deletion of a parent-invite or portfolio record that a teen cannot reach from the device. For product meaning and envelopes, start with What is Budgeteen and how teen budgeting works in Budgeteen.

What we cannot do

Budgeteen is not a bank, debit card, payment processor, or employment agency. We cannot move money, see the ledger on your phone, place a teen in a job, or process Apple refunds. If you still hold an old Budgeteen Pro subscription, cancel it or request a refund in Apple subscription settings. Earnings ranges in the app are educational. Results vary. Listings are curated examples, not job offers or hire guarantees.

Report an unsafe listing

If a hustle, job, or crew-suggested idea asks for a fee to unlock a role, asks for banking passwords, pushes a private meetup, or looks like a scam, tap Report on the card or email support@trybudgeteen.com. We aim to review reports within 24 hours. Involve a parent or guardian when a contract, payout, or in-person meeting is involved. The safety rules are summed up on is Budgeteen safe.

Community suggestions

Suggesting a hustle adds an educational listing to a queue. A person at Budgeteen reads it before anyone else sees it. It is never a live job, never a chat, and never a way to hire a teen. Do not send phone numbers, emails, social handles, Telegram or WhatsApp "DM me" pitches, guaranteed income, MLM, crypto, gambling, paid starter kits, or anything sexual. Community rules also ship in the app under Legal.

Privacy and deletion

Money logs, goals, lesson progress, and applications stay on the device by default. Delete local data from Settings, or uninstall the app to remove that install's storage. Optional parent-invite pages expire after 90 days without activity. Portfolio pages expire after 180 days without an update. Both can be deleted from the app. Email us if you need help removing a private link you no longer control. Full rules are on the Privacy Policy. A plain list of every kind of data is on what data Budgeteen collects.

Price, and old Pro subscriptions

Budgeteen is free. Envelopes, the skills roadmap, paycheck sims, Shift Mode, curated jobs, Places to check and every skill track are included, with nothing to buy inside the app and no card numbers collected. If you subscribed to Budgeteen Pro before the app went free, cancel it in your Apple subscription settings so you are not billed for something everyone now gets.

Common product questions

Read the Budgeteen FAQ for whether you need a bank account, who can use Budgeteen at 13+, how envelopes work, and whether a parent sees amounts. About Budgeteen explains what the product is and is not. The Budgeteen Terms of Use cover educational purpose, safety, and Pro.

The Budgeteen iPhone app is coming soon. Email support@trybudgeteen.com with any question.